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Help Center

Step-by-step guides to WorkSnap, grouped by what you’re trying to do — from your first timer to the report you hand a client.

Tracking time

Entering time

Running a timer, filling an entry in afterwards, reusing descriptions, choosing or creating a project, and the shortcuts the time fields accept.

Deleting time entries

Undoing a delete, restoring an entry later, and what happens once the window closes.

Projects and clients

Projects and clients

Why a client is optional, the colours you pick and where they show, the defaults a project carries, and creating one from the Time Tracker.

Rates and billing

Rates, currency and rounding

How a rate, currency or rounding rule set on your profile reaches a client and a project — and when to override it.

Working in more than one currency

A currency per client or project, totals kept apart per currency, and what WorkSnap deliberately doesn’t do: exchange rates and invoices.

Prepaid hours

A monthly package of hours on a client or project: which entries it covers, what happens at the limit, and why a weekly report may show none.

Reports

Reports and filters

Choosing dates, projects and clients for a report, why days follow your time zone, and correcting and totalling entries in Detailed.

Exporting reports

CSV, XLSX or PDF: what each file contains, its columns and name, how filters shape it, and how to take your whole history with you.

Report charts

Reading the Dashboard and Cumulative reports: the totals, the pie charts, each project's share, and actual versus rounded time.

Account and app

Signing in and security

A password, Google or both; two-factor codes and why Google sign-in skips them; changing your email address; a forgotten password.

Closing your account

What closing does, the grace period, restoring from the email link, and what is permanently deleted at the end.

Installing WorkSnap as an app

What a PWA is, and how to add a home-screen icon on Android, desktop, or an iPhone.

Looking for something else? The FAQ answers questions about the product itself — what it costs, what happens to your data, and what it deliberately doesn’t do.